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Kourrier+ Subscription Policy

Last updated: 2026-10-31

1. THE KOURRIER+ SUBSCRIPTION

UNJANI SOLUTIONS LTD, a company registered in the United Kingdom under number 17330514, whose registered office is at Office 20029, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom, operates the website https://kourrier.co.

Kourrier+ is optional. You can also send a letter without a subscription, through a one-off purchase at the price without a subscription (Article 3 of the Terms and Conditions).

The Kourrier+ subscription gives access to:

  • the Kourrier+ rates, 50% below our prices without a subscription, on every letter sent;
  • writing letters with our artificial intelligence and editing tools;
  • our library of pre-written letter templates;
  • cancelling your contracts directly, by registered letter with acknowledgment of receipt, from your customer area;
  • sending your own PDF files;
  • following the status of your letters in the customer area and receiving email notifications;
  • the tracking number of tracked and registered letters;
  • a searchable history of your letters and your invoices, during the subscription and for one (1) year after it ends;
  • the API, where available.

Each letter remains payable at the Kourrier+ rate, in addition to the monthly subscription.

2. 24-HOUR TRIAL

When you order a letter with Kourrier+, your order includes a 24-hour trial of the subscription, starting once payment is confirmed. The letter itself is paid at the Kourrier+ rate shown in the order summary.

Unless cancelled before the end of these 24 hours, the trial automatically becomes a monthly subscription at €49 including VAT, renewed every month until cancelled.

The trial is only offered if you choose Kourrier+ at checkout and expressly accept it by ticking the dedicated box. A one-off purchase without a subscription includes no trial.

3. CANCELLATION

The subscription is non-binding and can be cancelled at any time, without fees, from the page "Cancel your subscription" (link in the footer of every page), from your customer area, or by email to contact@kourrier.co. A summary of your request is shown before you confirm it.

Cancelling during the trial prevents any monthly charge. After that, cancellation stops future renewals under the conditions of Article 4 of the Terms and Conditions, without prejudice to your right of withdrawal (Article 5).

By subscribing, you authorise UNJANI SOLUTIONS LTD to charge the subscription to the payment method used for your order. Refunds are described in our Refund Policy.

4. API ACCESS UNDER THE SUBSCRIPTION

An active subscription includes access to the API from your account. You can create and revoke API keys in your customer area and use them to submit mailing requests from your own applications. API keys remain linked to the account that created them and must be kept confidential.

The subscription gives access to the API but does not include postage. Each mailing submitted and accepted through the API is billed separately according to the type of letter, the destination, the options selected and the rates applicable at the time of the request. Requests already accepted remain payable even if the subscription is later cancelled.

Cancellation, expiry, suspension or non-payment of the subscription immediately ends API access and disables the associated API keys. Restoring the subscription does not guarantee that revoked keys can be reused; you may need to generate new keys. While no subscription is active, any request made with these keys is refused.

5. CONTACT

For any question, contact us by email at contact@kourrier.co or through the contact form.